Privacy Policy

Information We Collect

• Account information: your name, email address, profile photo and how you sign in
• Content you give us: prompts, uploads such as photos of products and people, and brand details
• Content we generate: the images, videos and other results Masonry creates for you
• Payment information: your plan and purchase history. Our payment processors and the App Store handle payments, and we don't store card numbers
• Device and usage data: IP address, device and browser type, and how you use Masonry, collected through cookies, similar technologies and session analytics
• Data from connected AI apps: what an AI app you connect sends to Masonry, described below

How We Use Your Information

• Provide and improve Masonry
• Support you
• Keep Masonry secure and prevent abuse
• Bill you
• Communicate with you about your account and Masonry
• Measure our marketing
• Meet legal obligations

How We Share Information

• Service providers that host, process and deliver Masonry, including AI model providers that generate content on our behalf
• Payment processors and app stores that handle purchases
• Analytics and advertising partners that help us measure our marketing
• Legal and safety: when the law requires it, or to protect people or Masonry
• Business transfers: if Masonry merges or is sold

Work you share by link, or that we feature in our public gallery, can be seen by anyone who views it.

AI Training

Masonry does not use your content to train AI models, and the AI providers we use do not use it to train their models.

Connected AI Apps

You choose to connect an AI app such as ChatGPT or Claude and pick the workspace it can use. We receive only what the app sends to Masonry's tools and return the results; we don't receive your other conversations. You can disconnect at any time in Settings → Connected apps.

Data Retention

We keep your information as long as your account is active or as needed to provide Masonry.

When you delete your account, it is locked right away. On the web you have 14 days to restore it by signing in; after that, or at once if you delete from the iOS app or choose to delete now, we permanently delete your profile and everything in your personal workspace: canvases, chats, prompts, uploads, and generated images and videos. Work you added to a team workspace stays with that team, with your name removed. We also ask the services that process data for us, such as our payment and analytics providers, to delete your records.

We keep only what we need to meet legal, tax and accounting obligations, resolve disputes and prevent fraud: payment and invoice records, usage totals that no longer identify you, and, if mail to you bounced or you reported it as spam, your address on our do-not-email list. Copies in our backups are kept only to recover from outages, are never used for anything else, and are overwritten as the backups expire, within 6 months.

Your Privacy Rights

You can ask to access, correct, delete or export your information, and you can opt out of marketing emails at any time. Depending on where you live, you may have more rights, such as objecting to some uses or opting out of targeted advertising. Send requests to privacy@masonry.so.

Children's Privacy

Masonry is not for anyone under 18, and we don't knowingly collect their information.

Data Security

We use reasonable safeguards to protect your information, but no system is perfectly secure.

International Data Transfers

Your information may be processed in the United States and other countries.

Changes to This Policy

We will notify you of material changes and update the date at the top of this page.

Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: